Benchmarks are bullshit. There — I’ve said it. The benchmarks that we all live and die by — the well-annotated, appendiced-to-death, 97-page Annual Findings that determine whether you are successful — are crap. Why? Because they don’t represent anyone’s reality. Instead, they embody the reality of a perfectly curated,...

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[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" text_align="left" box_shadow_on_row="no"][vc_column][vc_column_text]Simon Sinek, a British/American author and motivational speaker, once said, “Those who know the customer the best, will win.” This has been proven time and again, across all markets. In a results-driven business world, it is easy to mistake...

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